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July 2017

Git blame it! – How to compare code in ServiceNow

July 22, 2017

Git...

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Identifying customisations in ServiceNow that need code refactoring

July 7, 2017

According...

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ServiceNow Health Check – Run it within minutes

July 3, 2017

Quality...

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  • Understanding Indicators in QC for ServiceNow
    April 20, 2017
  • The Quality of Cloud indicator
    April 22, 2017
  • Configure ServiceNow to integrate with Quality Clouds
    April 28, 2017
  • Streamlining performance in ServiceNow – The ‘items per page’ value
    May 15, 2017

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Latest Posts

  • Webinar – Implementing Quality into Regulated Salesforce and ServiceNow Environments
  • Salesforce Governor Limits and How to Handle Them
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Running a ServiceNow Center of Excellence

 

Join us for a webinar on April 29th 2021, at 4 pm BST| 12 pm ET | 5 pm CEST | 9 am PT. The session will be looking at how to create a ServiceNow Center of Excellence to reduce inefficiencies and will be structured as such:

  • What is a CoE?
  • Why you should build a CoE
  • Implementing a governance strategy
  • Measuring your success
  • Q&A
Sign Up!

Implementing Quality into Regulated SaaS Environments

 

Join us for a webinar on April 22nd 2021, at 4 pm GMT | 12 pm ET | 5 pm CET | 9 am PT. The session will be looking at regulated ServiceNow environments and will be structured as such:

  • Justifying Quality
  • Rolling out quality with minimal impact
  • Governance, Risk and Compliance
  • Rolling out in a SaaS environment
  • Achieving independence
  • Q&A
Sign Up!

ServiceNow Development Report 2019

 

There’s a lot of room to improve when it comes to configuring and customizing ServiceNow instances. During 2019, Quality Clouds analyzed 99 different instances looking for relevant platform trends.

This report highlights the main areas of improvement for organizations, all aligned to development best practices.

What You’ll Learn

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ServiceNow Instances Benchmarks

Understand what’s the average when it comes to ServiceNow instances. Lines of code, configuration elements added, etc. See how your ServiceNow setup compares to your peers.

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Common Mistakes

See the most common best practices not followed by organizations as well as some advice on how to remedy them.

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Over Customization

Learn how organisations are over customizing ServiceNow and making upgrades more difficult to execute.

White paper: ServiceNow development report