Author: albert franquesa

What's new in Quality Clouds? - The June releases' summary post image

Reading time: 6 min Audience: IT people interested in the cool stuff we do Our Quality Clouds development team in Barcelona will be very busy during 2019. Big challenges ahead! We heard you and we are implementing new cool features in our ServiceNow and Salesforce products. This is some of the features we are working in: On QC for ServiceNow: Madrid support - The Quality Clouds team is already...

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Reading time: 4 minutes Audience: SaaS platform owners; developers; architects; administrators Code reviews are an essential part of any software development process. They help organisations in identifying bugs or bad practices early in the software development process, therefore preventing bad code to be deployed to the production environment, with the associated user aggravation and impact on the business. When it comes to SaaS implementations, code reviews are time...

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Learn how to Streamline your ServiceNow Catalog with Quality Clouds Are you getting the most of your ServiceNow catalog? Are you following best practices? Do you use catalog variables properly? In this webinar you will learn about the best practices to follow when building your catalog in ServiceNow instances. Following these best practices will ensure that your catalog stays manageable and maintainable over time, and that it provides an...

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4 best practices to align your ServiceNow instance to the out-of-the-box functionality post image

Reading time: 6 min Audience: ServiceNow platform owners; developers; architects During the Barcelona ServiceNow partners event back in March and also in John Donahoe’s keynote in Knowledge 18 in Las Vegas, ServiceNow encouraged partners and customers to commit to the Out-of-the-box (OOTB) functionality in ServiceNow instances. This has two main objectives: * to get the most out of the new features coming on new releases * to reduce the maintenance...

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Whitepaper - ServiceNow development report for Q2 2017 to Q1 2018 post image

Intended audience: anyone interested in development activities in the ServiceNow platform, from C-level executives to developers. Throughout the last year Quality Clouds has been used by many organisations to command and control their ServiceNow implementations. This report presents the most relevant findings and take-aways on how organisations can identify development risks, tackle problems at source, and avoid issues in the future. Download available here  ...

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