Author: Ignacio Sales

Reading time: 8 minutes Audience: Salesforce architects, administrators and developers Some recap As we saw in the previous article, there are certain configuration patterns which appear again and again, because they are apparently “good ideas”. However they increase the probability of performance issues arising in our Org. These patterns cause inefficient data distributions at the storage layer, technically known as Data Skew. Data Skew problems are hard to...

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Audience: Salesforce architects and advanced administrators Reading time: 6 min Data skew can kill performance of your org The majority of Salesforce customers will never suffer performance issues in their orgs. However, there are certain configuration patterns which appear again and again, because they are apparently “good ideas”, but which increase the probability of performance issues arising in our Org. These patterns cause inefficient data distributions at the...

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Audience: SaaS responsible; DevOps teams; Software Architects; Salesforce admins and developers; ServiceNow admins and developers Reading time: 7 minutes Introduction Jenkins, the leading open source Continuous Integration system, is well known for its rich plugin ecosystem. Plugins allow Jenkins its extension to implement DevOps pipelines across a wide variety of IT systems. With the publication of the Quality Clouds plugin for Jenkins, it is now possible for Quality Clouds customers...

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What's new in Quality Clouds? - The June releases' summary post image

Reading time: 6 min Audience: IT people interested in the cool stuff we do Our Quality Clouds development team in Barcelona has been very busy for the last few weeks. Actually, it has been quite hectic here, but fortunately we get to enjoy everything that Barcelona has to offer to unwind after our long days at the office! We have been working in new features requested by our...

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Common mistakes when building your ServiceNow Catalog post image

Reading time: 4-5 minutes Audience: ServiceNow Administrators; Catalog developers; Platform owners ServiceNow provides very powerful functionality around Service and Product Catalog management. Indeed, this is one of the most used platform capabilities, and what is more important, one of the most widely visible in an organisation. A well defined and optimised catalog, built following Catalog Best Practices, can contribute to a seamless user experience, in which users can...

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