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Author: Quality Clouds Team

Scoped Applications in ServiceNow
Coding ServiceNow
Advantages of Scoped Applications in ServiceNow
11/12/20 | Quality Clouds Team
Why do so many projects for Salesforce fail?
Project Management Salesforce Technical Debt
Why Do So Many Projects For Salesforce Fail?
05/08/20 | Quality Clouds Team
ServiceNow Out of the Box
Out of the Box ServiceNow
ServiceNow Out of the Box – How to Revert
04/05/20 | Quality Clouds Team
Distributed Development
Distributed Development SaaS Salesforce ServiceNow
Distributed Development – Managing Remote Teams
20/04/20 | Quality Clouds Team
Shadow IT
SaaS
Citizen Development Governance
03/04/20 | Quality Clouds Team
Technology Header
SaaS
The Rise of the Citizen Developer
24/03/20 | Quality Clouds Team
Code Duplication
Coding Salesforce
Duplicate Code – The Hidden Dangers, Part 2
11/03/20 | Quality Clouds Team
Technical Debt
ServiceNow Technical Debt
Technical Debt – Fix it Sooner Rather than Later
17/02/20 | Quality Clouds Team

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ServiceNow Development Report 2019

 

There’s a lot of room to improve when it comes to configuring and customizing ServiceNow instances. During 2019, Quality Clouds analyzed 99 different instances looking for relevant platform trends.

This report highlights the main areas of improvement for organizations, all aligned to development best practices.

What You’ll Learn

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ServiceNow Instances Benchmarks

Understand what’s the average when it comes to ServiceNow instances. Lines of code, configuration elements added, etc. See how your ServiceNow setup compares to your peers.

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Common Mistakes

See the most common best practices not followed by organizations as well as some advice on how to remedy them.

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Over Customization

Learn how organisations are over customizing ServiceNow and making upgrades more difficult to execute.

White paper: ServiceNow development report