Reading time: 6 min Audience: IT people interested in the cool stuff we do Our Quality Clouds development team in Barcelona will be very busy during 2019. Big challenges ahead! We heard you and we are implementing new cool features in our ServiceNow and Salesforce products. This is some of the features we are working in: On QC for ServiceNow: Madrid support - The Quality Clouds team is already...
Read More
Reading time: 8 minutes Audience: Salesforce architects, administrators and developers Some recap As we saw in the previous article, there are certain configuration patterns which appear again and again, because they are apparently “good ideas”. However they increase the probability of performance issues arising in our Org. These patterns cause inefficient data distributions at the storage layer, technically known as Data Skew. Data Skew problems are hard to...
Read More
Reading time: 4 minutes Audience: SaaS platform owners; developers; architects; administrators Code reviews are an essential part of any software development process. They help organisations in identifying bugs or bad practices early in the software development process, therefore preventing bad code to be deployed to the production environment, with the associated user aggravation and impact on the business. When it comes to SaaS implementations, code reviews are time...
Read More
Audience: Salesforce architects and advanced administrators Reading time: 6 min Data skew can kill performance of your org The majority of Salesforce customers will never suffer performance issues in their orgs. However, there are certain configuration patterns which appear again and again, because they are apparently “good ideas”, but which increase the probability of performance issues arising in our Org. These patterns cause inefficient data distributions at the...
Read More
Learn how to Streamline your ServiceNow Catalog with Quality Clouds Are you getting the most of your ServiceNow catalog? Are you following best practices? Do you use catalog variables properly? In this webinar you will learn about the best practices to follow when building your catalog in ServiceNow instances. Following these best practices will ensure that your catalog stays manageable and maintainable over time, and that it provides an...
Read More
Audience: SaaS responsible; DevOps teams; Software Architects; Salesforce admins and developers; ServiceNow admins and developers Reading time: 7 minutes Introduction Jenkins, the leading open source Continuous Integration system, is well known for its rich plugin ecosystem. Plugins allow Jenkins its extension to implement DevOps pipelines across a wide variety of IT systems. With the publication of the Quality Clouds plugin for Jenkins, it is now possible for Quality Clouds customers...
Read More
