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Reading time: 6 min Audience: IT people interested in the cool stuff we do Our Quality Clouds development team in Barcelona has been very busy for the last few weeks. Actually, it has been quite hectic here, but fortunately we get to enjoy everything that Barcelona has to offer to unwind after our long days at the office! We have been working in new features requested by our...

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Reading time: 5 min Audience: Operations; developers; architects; automation teams; Today, the role of the CIO is becoming more critical than ever. New low-code platforms are allowing the business to quickly dry-run new product and services with minimal or null IT involvement. The role of internal IT needs to shift to a) value-added activities and b) quality for the business. All other important activities are being either...

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Reading time: 6 min Audience: ServiceNow platform owners; developers; architects During the Barcelona ServiceNow partners event back in March and also in John Donahoe’s keynote in Knowledge 18 in Las Vegas, ServiceNow encouraged partners and customers to commit to the Out-of-the-box (OOTB) functionality in ServiceNow instances. This has two main objectives: * to get the most out of the new features coming on new releases * to reduce the maintenance...

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Reading time: 4-5 minutes Audience: ServiceNow Administrators; Catalog developers; Platform owners ServiceNow provides very powerful functionality around Service and Product Catalog management. Indeed, this is one of the most used platform capabilities, and what is more important, one of the most widely visible in an organisation. A well defined and optimised catalog, built following Catalog Best Practices, can contribute to a seamless user experience, in which users can...

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Intended audience: anyone interested in development activities in the ServiceNow platform, from C-level executives to developers. Throughout the last year Quality Clouds has been used by many organisations to command and control their ServiceNow implementations. This report presents the most relevant findings and take-aways on how organisations can identify development risks, tackle problems at source, and avoid issues in the future. Download available here  ...

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Following on from the hugely successful K17 event last year, Quality Clouds is proud to be back sponsoring ServiceNow’s event of the year, Knowledge18 at The Venetian hotel in Las Vegas. QC for ServiceNow and Salesforce is the only software solution that helps companies to truly develop applications at light speed by assisting developers in writing clean code at the highest quality standard and providing managers with...

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