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Learn what the GDPR means for your ServiceNow instance development. Reading time: 5-10 min Audience: ServiceNow platform owners, software engineers, Data Protection Officers, Data analysts, Chief Risk Officers, CTOs, CIO https://www.youtube.com/watch?v=GC8ZPipUX5A The General Data Protection Regulation (GDPR) (Regulation [EU] 2016/679) is a regulation by which the European Commission intends to strengthen and unify data protection for individuals within the European Union (EU). It forces stricter responsibilities on organisations to prove...

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Code Analysis

Before promoting or installing an update set to an instance, it is always good to check first  its quality and what's actually in it. ServiceNow technical best practices that need to be followed by instance developers are changed quite often - almost for each release. You can do check the update sets manually and perform a code review by editing the XML file with an XML...

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Have you ever been tempted to start fresh with your ServiceNow implementation?" Reading time: 8 min Audience: ServiceNow platform owners, software engineers, CTO, CIO After hundreds of unstructured requirements and mounting pressure to get things done, our instances often lack proper architecture and suffer performance problems. We even consider throwing all the work away and starting with a clean slate. If only things were so straightforward! Current users relying on implemented...

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Forrester stamped "low-code platforms" in 2014 to refer to a rapidly growing software category for application development and delivery. Forrester also predicts sales of low-code development platforms will grow to become a $15B market by 2020. But what is low-code development? What should a take care for? What is in it for me as a head of development or CIO? Forrester defines low-code platforms as: Platforms that...

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To be able to create a strategy for dealing with technical debt, managing IT executives must first gain full understanding of it and how is impacting their organisation's ability to innovate and grow. Quality Clouds is the perfect solution to easily provide such visibility and understanding framework for all your cloud Applications. CLOUD FIRST The most efficient step forward reducing technical debt is going cloud/SAAS, which may  shed the Infrastructure technical debt in the...

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