Reading time: 5 min Audience: ServiceNow platform owners, software engineers Is your ServiceNow instance DRY…? Adherence to the Don’t Repeat Yourself (DRY) principle is one of the key requirements for building a robust software system. This principle was formulated by Andy Hunt and Dave Thomas in their book The Pragmatic Programmer. They define it in the following way: “Every piece of … Continued

Learn what the GDPR means for your ServiceNow instance development. Reading time: 5-10 min Audience: ServiceNow platform owners, software engineers, Data Protection Officers, Data analysts, Chief Risk Officers, CTOs, CIO https://www.youtube.com/watch?v=GC8ZPipUX5A The General Data Protection Regulation (GDPR) (Regulation [EU] 2016/679) is a regulation by which the European Commission intends to strengthen and unify data protection for … Continued