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The Latest in SaaS Thought

  • Quality Clouds ServiceNow

    Quality Clouds boosting DevOps

    Reading time: 5 min Audience: Operations; developers; architects; automation teams; Today, the role of the CIO is becoming more critical than ever. New low-code platforms are allowing the business to quickly dry-run new product and services with minimal or null IT involvement. The role of internal IT needs to shift to a) value-added activities and … Continued

  • Quality Clouds ServiceNow

    4 best practices to align your ServiceNow instance to the out-of-the-box functionality

    Reading time: 6 min Audience: ServiceNow platform owners; developers; architects During the Barcelona ServiceNow partners event back in March and also in John Donahoe’s keynote in Knowledge 18 in Las Vegas, ServiceNow encouraged partners and customers to commit to the Out-of-the-box (OOTB) functionality in ServiceNow instances. This has two main objectives: * to get the most … Continued

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