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Performance is the Achilles heel of ServiceNow. We have seen many instances poorly performing due to several reasons, but fortunately one of them is easy and quick to solve. Users try to get the best experience of any tool we use and the compromise between that experience and the information we really need on the screen each time, may affect performance. This is the case when we select having lists...

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When you to subscribe to any of our quality plans, you need to configure your ServiceNow instance to enable scans to run against your instances. QC is a non-invasive, 0 deployment tool so no update sets need to be installed. WebServices access QC only works from Fuji release onwards. You have to enable your ServiceNow instance to accept Quality Clouds scans, performed via REST API calls. To...

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How Good Is Your ServiceNow Instance? Know how good is your ServiceNow instance within minutes through our automated solution. Point, scan, understand! Quality Clouds is proud to sponsor the ServiceNow's event of the year, Knowledge 17 at the Orange County Convention Center in Orlando, FL United States. QC for ServiceNow is the only software that helps companies to truly develop applications at light speed by assisting developers in writing clean code...

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The Quality of Cloud is an indicator which provides the overall healthiness of the scanned instance. The counter starts with 100% quality and then it subtracts different percentage quantities depending on the number of issues high / medium / low found in the instance. Another factor that impacts this indicator is the number of SaaS releases and patches behind the last one published by ServiceNow. This is a QC indicator...

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Every dashboard generated by Quality Clouds comes with a header similar to the picture above. Let´s now understand what´s in each of the boxes. The General box It contains information of the target ServiceNow instance like the URL and the version and patch. This is useful to understand on which version we were in a particular scan date. The Total Issues box. This is the total detected issues...

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