ServiceNow

Following on from the hugely successful Knowledge18 event this year in Las Vegas, Quality Clouds is proud to be back sponsoring ServiceNow’s European event of the year, NOW forum'18  at the ExCel in London. QC for ServiceNow and Salesforce is the only software solution that helps companies to continuously improve their developments in real-time and keep track of the progress. Health is not a one-off shot...

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Quality Clouds boosting DevOps post image

Reading time: 5 min Audience: Operations; developers; architects; automation teams; Today, the role of the CIO is becoming more critical than ever. New low-code platforms are allowing the business to quickly dry-run new product and services with minimal or null IT involvement. The role of internal IT needs to shift to a) value-added activities and b) quality for the business. All other important activities are being either...

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4 best practices to align your ServiceNow instance to the out-of-the-box functionality post image

Reading time: 6 min Audience: ServiceNow platform owners; developers; architects During the Barcelona ServiceNow partners event back in March and also in John Donahoe’s keynote in Knowledge 18 in Las Vegas, ServiceNow encouraged partners and customers to commit to the Out-of-the-box (OOTB) functionality in ServiceNow instances. This has two main objectives: * to get the most out of the new features coming on new releases * to reduce the maintenance...

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Common mistakes when building your ServiceNow Catalog post image

Reading time: 4-5 minutes Audience: ServiceNow Administrators; Catalog developers; Platform owners ServiceNow provides very powerful functionality around Service and Product Catalog management. Indeed, this is one of the most used platform capabilities, and what is more important, one of the most widely visible in an organisation. A well defined and optimised catalog, built following Catalog Best Practices, can contribute to a seamless user experience, in which users can...

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The GDPR clock is ticking. Is your ServiceNow instance ready? post image

Learn what the GDPR means for your ServiceNow instance development. Reading time: 5-10 min Audience: ServiceNow platform owners, software engineers, Data Protection Officers, Data analysts, Chief Risk Officers, CTOs, CIO https://www.youtube.com/watch?v=GC8ZPipUX5A The General Data Protection Regulation (GDPR) (Regulation [EU] 2016/679) is a regulation by which the European Commission intends to strengthen and unify data protection for individuals within the European Union (EU). It forces stricter responsibilities on organisations to prove...

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