The bot is an automated process that runs periodically against your productive Office 365 and warns you about alerts that need attention.
Daily checks of your productive instances
Get alerts before they become a problem to your users
Identify users that are having bad experiences before they complain
Understand the user adoption of the platform so you can provide the reports to your management
More than 30 alerts implemented and growing!
Get a daily email with the alerts so you know where to act
There’s a lot of room to improve when it comes to configuring and customizing ServiceNow instances. During 2019, Quality Clouds analyzed 99 different instances looking for relevant platform trends.
This report highlights the main areas of improvement for organizations, all aligned to development best practices.
ServiceNow Instances Benchmarks
Understand what’s the average when it comes to ServiceNow instances. Lines of code, configuration elements added, etc. See how your ServiceNow setup compares to your peers.
See the most common best practices not followed by organizations as well as some advice on how to remedy them.
Learn how organisations are over customizing ServiceNow and making upgrades more difficult to execute.