The bot is an automated process that runs periodically against your productive instance and warns you about alerts that need urgent attention
Define the frequency for the Admin Bot to run
Get the alerts in your email
Monitor user activity by profile (admin, fulfiller, approver)
Understand the user adoption of your instance; drill down by departments
Automatically detect failures in data import and scheduled jobs
Detect slow homepage loads for all your users
Capture maximum and average transaction execution times
Review platform utilization over time
Be alerted when the number of Admins passes a certain threshold
Analyse your data distribution profile between objects and files
Review the daily failed import jobs
Check the number of never logged users
Extend the analysis to development activities whenever you want!
Get a description about the alert in your instance
Understand the impact it might have in your instance
See the criticality of the alert (Critical, Major, Minor, Warning, Info)
Grouping of alerts in different categories or areas
The best way to understand how we can help you is to see the platform in action.
This is a fully functional trial that you can set up by yourself
WHITE PAPER: SERVICENOW DEVELOPMENT REPORT
There’s a lot of room to improve when it comes to configuring and customizing ServiceNow instances. During 2019, Quality Clouds analyzed 99 different instances looking for relevant platform trends.
This report highlights the main areas of improvement for organizations, all aligned to development best practices.
ServiceNow Instances Benchmarks
Understand what’s the average when it comes to ServiceNow instances. Lines of code, configuration elements added, etc. See how your ServiceNow setup compares to your peers.
See the most common best practices not followed by organizations as well as some advice on how to remedy them.
Learn how organisations are over customizing ServiceNow and making upgrades more difficult to execute.