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The Quality of Cloud indicator

Quality Clouds > Quality Clouds  > The Quality of Cloud indicator

The Quality of Cloud indicator

The Quality of Cloud is an indicator which provides the overall healthiness of the scanned instance.

The counter starts with 100% quality and then it subtracts different percentage quantities depending on the number of issues high / medium / low found in the instance.

Another factor that impacts this indicator is the number of SaaS releases and patches behind the last one published by ServiceNow.

This is a QC indicator based on QC experience gathered in ServiceNow implementations in projects.

Healthy instances are those ones between 80% and 100% of this indicator.